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Site Support

Site Support

End-to-End support

The basic need of every company; someone to talk to when things aren't working right. With a phone call, email, ticket or tap on the shoulder we'll resolve it.

We function more like in-house IT than your typical Managed Service Provider. With an average Fix-Time (notification to resolution) measured in minutes not hours your problems will get a resolution not a Band-Aid and you will be up and running quickly.


Service Insights



Many issues can be resolved remotely but there are some that require being on-site.

We like visiting our customers to resolve problems, check-in, and talk about where your business is going. Maintaining frequent visits keeps your vision in front of us so we'll know when we find a new technology that your company would benefit from. It also allows us to hear problems that might not be thought of as a problem and give us the opportunity to make your users more productive.

Customer Portal

Customer Portal

When you have a problem not only are we easy to reach; you can also check the status of your problem online.

We utilize a ticketing system with a portal for you to utilize. From this portal you can; check on the status of a ticket, view billing history, view signoffs for projects, create a problem ticket, and send attachments related to a problem.


What to expect

Services we employ to keep your company and users safe and productive

Network Configuration

Drive access, user rights, workstation configuration


Software & Cyber Security Awareness

Software Installation

Install, Update, Configure

Technology can be overwhelming
that's where we come in

Let us help you stay focused on your core business!
Unleash the Geeks!

Other Services

In Partnering with us you get more than a list of services.

That being said; for you list lovers out there... here is a short list of services we provide.

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